CONTACT THE BRIDGE · TYLER, TEXAS
Your next chapter can start with a conversation.
Ready to book an appointment? Reach out to our office to talk about counseling and find the right next step for you.
You don’t need to have everything figured out—or choose a counselor before you contact us.
Kalynne, our Office Manager, can help you get started.
Kalynne Arrick
Office Manager
Kalynne, our Office Manager, can talk with you about what you're looking for and help connect you with a counselor who may be a good fit.
Meet KalynneContact Information
- Phone
- (903) 283-8729
- Office hours
- Monday–Friday
8:00 AM–7:00 PM - Weekends
Based on availability - Location
- The Bridge Therapeutic Services
3800 Paluxy Drive, Suite 240
Building 2
Tyler, TX 75703Get Directions
Let’s get you connected.
Call or email our office to ask about counselor availability. We typically respond to new inquiries within 24 hours.
When emailing, a brief note that you’d like to get started is enough. You can discuss personal details with your counselor.
Before your first visit
Once you begin the scheduling process, the office will email intake paperwork for you to complete before your appointment. We can also help with questions about finding the office.
Send an inquiry
Ask about getting started or working with a therapist.
A LITTLE CLARITY BEFORE YOU BEGIN
Questions about getting started?
How do I book an appointment?
Call (903) 283-8729 or email info@thebridgetherapy.com. Our office will help you with availability and scheduling.
Do I need to choose a therapist first?
No. You can get to know our counselors first, or talk with Kalynne, our Office Manager, about what you are looking for. She can help connect you with a counselor who may be a good fit. If you already have someone in mind, mention their name when you reach out.
Can I use my insurance?
Insurance and self-pay options are available. Insurance participation can vary by counselor, plan, and appointment type. Contact our office to confirm current coverage. You can also view our insurance logos on the homepage.
Do you offer in-person or telehealth appointments?
The Bridge offers both in-person and telehealth counseling. Contact our office about scheduling.
How long is a session?
Sessions are typically 50–60 minutes.
What payment methods do you accept?
The Bridge accepts check, cash, and credit card payments. The practice’s system requires a card to be kept on file. Contact our office about current fees and payment options.
What if my counselor is not in network?
The Bridge can provide a superbill that you may submit to your insurance company. Ask the office about a superbill if your counselor is not in network with your plan. Your insurance company determines any reimbursement; payment is not guaranteed.
What is the cancellation policy?
The Bridge requires at least 24 hours’ notice for cancellations. If less notice is provided, you are responsible for the full session fee.